The website address is: https://www.gemmaturnbull.com
We are committed to safeguarding your privacy online and promise that we will not disclose your personal or business information to any other company. Please read the following policy to understand how your personal information will be treated when you book an appointment or contact us on or off our website.
How and what information is collected >
When you visit our website, you do so anonymously. We do not collect personal information about you when you visit our site.
We receive, collect and store any information you enter on our website or provide us in any other form of communication, but only when you voluntarily provide it.
On the contact form, we ask you enter your name, email address, birthday, telephone number and comments. We also ask you to tell us if you would like to receive emails from us.
Our website tracks information about visitors to the site and records some data about how our site is used. Statistics are compiled that show us, for example, how many visitors came to our site, where they came from, and the number of pages that were loaded etc.
These statistics are used to customize our website and better meet your needs. If you accessed the site following a search on the internet, we may record the search you undertook and how it relates to your use of the site (but we do this anonymously).
We may keep copies of information you submit when you send email feedback via the site. When you contact us we will keep a record of your correspondence in order to better serve you.
Why do we collect the information?
We collect such Non-personal and Personal Information for the following purposes:
To provide and operate the services we offer on our website
To provide our customers with ongoing and future assistance
To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages
To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we may use to provide and improve our respective services.
To comply with any applicable laws and regulations.
How and where do we store your information?
Our website is hosted on the Wix.com platform. Wix.com provides us with the online platform that allows us to sell our services to you. Your data may be stored through Wix.com’s data storage, databases and the general Wix.com applications. They store your data on secure servers behind a firewall.
How do we use the information?
We use your data to provide you with a more customized and relevant experience on our website and in communications. Our aim is to service you better. Your information may be used for the following purposes:
To improve customer service
Information you provide helps us respond to your customer service requests and support needs more efficiently.
To personalize user experience
We may use information to understand how our Users use the services and resources provided on our site and personalize the experience for them.
To improve our Site
We may use feedback you provide to improve our products and services and the way in which we have structured our website.
To run a promotion, contest, survey or other Site feature
To send Users information they agreed to receive about topics we think will be of interest to them.
To send periodic emails >
We may use your email address to send you news, information and offers. Your email may also be used to respond to your enquiries, questions, and/or other requests. If you decide to opt-in to our mailing list, you will receive emails that may include company news, updates, related product or service information, etc. You can unsubscribe at any time to our emails by clicking the Unsubscribe button.
Who we share your Data with?
We consider the information that you have shared with us totally confidential and will not disclose it (sell, trade or rent) to any other company or organisation.
How long we retain your data >
For visitors that contact us on our website or provide information about themselves via other communication means we store the personal information they provide in their user profile. We retain the data only for as long as is necessary, but up to a period of 7 years.
How do you communicate with us/we communicate with you?
We may contact you to notify you regarding your account, to troubleshoot problems with your account, to resolve a dispute, to collect fees or monies owed, to poll your opinions through surveys or questionnaires, to send updates about our company, or as otherwise necessary to contact you. For these purposes we may contact you via email, telephone, text messages, and post.
What cookies we use and how we use them >
For detailed information about the cookies that the Wix.com platform uses, please check the following page on the Wix website
If you want to learn more about the general uses of cookies, including how to stop them being stored by your computer, please visit Cookiepedia - all about cookies.
Disabling Cookies >
You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Therefore, it is recommended that you do not disable cookies.
Third Party Cookies >
*Google Tag Manager
These are mostly web analytics solutions and site performance trackers which helping us to understand how our visitors use our site and/or if there are any issues with the site performance.
By using them, we can identify ways in which we can improve your experience. The cookie may track things such as how long you spend on the site and the pages that you visit.
How To Contact Us >
Address: Action House, 53 Sandgate Street, London. SE15 1LE